Salon and barber bookings made while you're mid-cut.
2Line.AI gives salons, barbers and independent stylists a second business number on the phone they already carry. While you're cutting or coloring, Mia by 2Line.AI answers, asks which service and the day they'd like, new or returning, books the appointment into your hours and sends a reminder text the client answers C or R.
“Thanks for calling Studio Nine, this is Mia. Would you like to book an appointment?”
Your hands are busy with a client, and the phone rings with someone who wants to book.
What Mia asks your callers
- Which service
- Preferred day and time
- New or returning client
- Their name for the booking
Running-late and same-day cancellation calls come to you.
What a busy day looks like for a stylist
It's Saturday at your two-chair studio, you're halfway through a balayage and the phone rings for the third time in an hour. A first-time client wants a cut and color next week, so Mia books Tuesday at 2 PM and texts a confirmation. A regular calls to say she's running fifteen minutes late, and Mia passes that one to you so you can shuffle your afternoon. Monday evening the new client gets a reminder and replies C.
A made-up example. Names and places are fictional.
How Mia handles a call for salons and barbers
An example of a call to a fictional business. Mia uses your greeting, your questions and your rules, and you can take the call any time with Hand to me.
After the call: the caller gets one “what happens next” text, and you get the slip above.
The calls salons and barbers get, and what Mia does with each
New client booking
Mia asks the service and preferred day, takes their name and books it.
Returning client, usual service
She finds an open slot inside your hours and texts a confirmation.
Running late or cancelling today
Same-day changes come to you, so you can rearrange your chair.
How much is a color?
She shares your price ranges and notes that final price depends on hair length and condition.
Bridal or event party
She takes the date, the number of people and the services, for a call back.
Product and booth-rental sales calls
Sales calls go to voicemail while you work.
You choose when Mia answers: always, after hours, or only when you don’t pick up. Take any call yourself with Hand to me.
What to teach Mia as a stylist
Mia drafts this from your business name or website. Check each item, put in your own prices and rules, and change any of it later in the app.
Before your first call
- Your services, with how long each one takes
- Price ranges, and what makes the price go up
- New-client rules, like a consultation before color
- Your cancellation policy, in your own words
- Which days you work, and your hours on each
- Walk-ins: welcome or by appointment only
What it costs
Say Mia answers 30 calls for you in a month, about 2 minutes each. That’s 3,150 credits. The cheapest way to cover it is one 4,000-credit pack ($59.99), on top of your plan. Your real calls will differ.
| Mia, 2 minutes | 48 × 2 = 96 credits |
|---|---|
| AI summary | 1 credit |
| “What happens next” text to the caller | 8 credits |
| Each call | 105 credits |
| 30 calls | 3,150 credits, about $59.99 in packs |
| If you answer yourself | 8 credits a minute, so a 2-minute call is 16 credits. Missed calls and ring time are free. |
Plans are $19.99 a month or $99.99 a year. Your plan’s 100 starter credits (once) cover about 2 minutes of Mia, or 12 minutes of calls you answer yourself. Credits don’t refill each month; you add a pack when you need one. See all rates.
Set up in 4 steps
- 1Pick your numberChoose from 4 local US numbers with area codes near you. It rings in the 2Line.AI app on the phone you already have.
- 2Start your plan$19.99 a month, or $99.99 a year with a 3-day free trial. Your plan starts with 100 credits, once.
- 3Teach Mia your tradeType your business name or website. Mia drafts your greeting, hours, services and prices for you to check. Tell her what counts as urgent, for example: running-late and same-day cancellation calls come to you.
- 4Turn on notificationsSo you see each slip the moment a call ends, and urgent calls reach you. Then make a test call to hear Mia.
Phone and follow-up tips for salons and barbers
- 1
Confirm every appointment
Reminder texts let clients reply C to confirm or R to reschedule, so a no-show doesn't leave your chair empty for two hours.
- 2
Say your cancellation policy at booking
Teach Mia your policy, and she mentions it when she books, so nobody hears it for the first time when they cancel.
- 3
Set the visit length for your longest service
Appointments use one length, 1 hour by default. If color takes longer, change it in Bookings, or book long services yourself.
- 4
Answer reviews on your profile
Replies to reviews on your Google Business Profile show new clients you care. Keep your 2Line number on the profile so they can book by phone.
- 5
Keep clients off your personal number
Clients text at all hours. Give them your 2Line number and set quiet hours so your evenings are yours.
What salons and barbers use most
Appointment booking
Mia books appointments during the call, inside the business hours you set, and texts the caller a confirmation. Reminders go out before the visit, and customers reply C to confirm or R to reschedule.
Learn moreMissed call text back
When you miss a call on your 2Line number, the caller gets a text from your business within moments, so they wait for you instead of calling the next company. You write the message once, and it can include your booking link.
Learn moreBusiness texting
2Line.AI lets you text and send pictures from your business number, registered with US carriers for business messaging. Quick actions send quotes, On my way texts with your arrival time, reminders and review requests.
Learn moreRead next
Meet Mia, the AI receptionist
What she does on a call, what she costs and how she learns your business.
Read moreAI Receptionist vs Answering Service: Which to Choose
How an AI receptionist compares to a live answering service on cost, hours, booking and caller experience, and when to choose each.
Read the guideHow to Get a Second Phone Number for Your Business
Four ways to get a second business phone number in the US, what each costs, and how to set one up on the phone you already have in minutes.
Read the guide2Line.AI vs Smith.ai
Compare 2Line.AI and Smith.ai AI receptionists: per-call vs per-minute pricing, booking, and getting a business number included.
Compare2Line.AI vs Ruby Receptionists
Ruby vs 2Line.AI: compare live virtual receptionists billed by the minute with an AI receptionist and business number in one app.
CompareQuestions
Do clients get reminders?
Do clients ever see my personal number?
Can Mia book different lengths for different services?
Can Mia tell callers my cancellation policy?
Can Mia tell callers whether I take walk-ins?
How much does 2Line.AI cost for salons and barbers?
Stop losing calls on the job.
Yearly comes with 3 days free. $19.99 a month or $99.99 a year.
Pick your number