Read your voicemail instead of listening to it
Every voicemail on your 2Line number shows up as text you can read in seconds, with the audio next to it and a one-line AI summary of what the caller wants. Reply by call or text in one tap.
What you get
Listening to voicemail takes time you don't have between jobs, and the detail you need is always at the end. Reading takes seconds, and you can do it in a waiting room with the sound off.
On 2Line.AI every voicemail comes with a transcript and a short AI summary, sits next to your calls and texts, and can be answered from your business number in one tap.
Transcript and audio together
Skim the words, play the part you need, or share the recording.
A summary on top
An AI summary says who called and what they need. Summaries can be switched off in Settings.
Searchable
Find any voicemail by a name or a word the caller said.
Fair pricing
Voicemail is 7 credits a minute including the transcript. Missed calls and ring time cost nothing.
How voicemail to text works
- 1Choose Mia or voicemailIn “When you can't answer”, send unanswered calls to Mia by 2Line.AI, the AI receptionist, or to voicemail.
- 2Set your greetingRecord your own, or use the standard one. On closed dates a vacation greeting can play instead.
- 3A caller leaves a messageThe transcript and the AI summary appear on Today, and the message is saved in Recordings.
- 4Read, play or searchRead the words, tap to hear a part, or search names, notes and transcripts.
- 5Reply in one tapCall or text back from your business number. Missed-call text back can already have answered for you.
A voicemail, as you'd see it
A made-up voicemail. The summary sits on top, the transcript underneath.
“Hi, this is Gloria Nunez. My neighbor on Pine Street gave me your number. I'd like a quote to repaint two bedrooms, and maybe the hallway too. I'm usually home weekday mornings. You can reach me at 702-555-0153. Thanks!”
Who voicemail to text helps most
Painters
Read the room count and the colors on the way to the next job, then call back with a ballpark.
2Line.AI for paintersRoofers
Storm days bring a pile of voicemails. Summaries let you sort the leaks from the quotes in a minute.
2Line.AI for roofersProperty Managers
Tenant messages are searchable by address or unit, so nothing gets lost between buildings.
2Line.AI for property managersTutors
Read a parent's message between sessions without stepping out to listen.
2Line.AI for tutorsSettings you control
| When you can't answer | Mia or voicemail, for calls you don't pick up. |
|---|---|
| Greeting | Record your own or keep the standard one. |
| Vacation greeting | Plays on closed dates you add in Business hours. |
| AI summaries | On by default, 1 credit per voicemail. Turn them off in Settings. |
| Missed-call text back | With “Mia tailors it” on, the text can mention what the caller said in their voicemail. |
What it costs
Say you get 15 voicemails in a month, about a minute each, and text each caller back once. That’s 240 credits. The cheapest way to cover it is two 150-credit packs ($4.99 each), $9.98 in all, on top of your plan. Your real use will differ.
| 15 voicemails × 1 minute | 7 × 15 = 105 credits |
|---|---|
| AI summaries | 1 × 15 = 15 credits |
| 15 texts back | 8 × 15 = 120 credits |
| Missed calls without a message | Free |
| Total | 240 credits, covered by $9.98 in packs |
Plans are $19.99 a month or $99.99 a year with a 3-day free trial, and start with 100 credits, once. Credits don’t refill each month; packs start at $4.99. See all rates.
Get more out of voicemail to text
- In your greeting, say your business name and when you'll call back. Callers leave better messages when they know.
- Ask callers to say their address or the job in the message. It ends up in the summary.
- Text back when you can't call. A reply from your business number shows you got the message.
- Search before you call back. Their earlier voicemails and texts are a tap away.
- Record a vacation greeting before you go away, and add the dates as closed.
- If you'd rather have a conversation than a message, let Mia answer instead.
2Line.AI voicemail compared with typical carrier voicemail
| Feature | 2Line.AI voicemail | Typical carrier voicemail |
|---|---|---|
| Which number | Your 2Line business number | Your personal number |
| Transcript | On every voicemail | Varies by carrier and phone |
| AI summary of what they want | Yes, 1 credit, can be turned off | Varies by carrier |
| Search by words said | Yes | Varies |
| Reply from your business number | Yes, call or text in one tap | Replies come from your personal number |
| Receptionist instead of voicemail | Mia, if you want | No |
Other options vary by carrier, phone and provider. Check theirs before you decide.
Read next
Meet Mia by 2Line.AI
The AI receptionist inside 2Line.AI: what she does on a call, what she costs and how she learns your business.
Read moreHow to Set Up a Professional Business Voicemail
What a professional business voicemail greeting should say, copy-ready scripts for after hours, holidays and busy days, and how to get voicemail as text.
Read the guideMissed Call Text Back Templates You Can Copy
Copy-ready missed call text back templates for trades, salons, real estate and more, plus tips to keep texts carrier-friendly and respect opt-outs.
Read the guide2Line.AI vs Google Voice
Compare 2Line.AI and Google Voice for a business phone number: AI receptionist, appointment booking, missed-call text back, pricing and setup.
CompareGoes well with
Call recorder
Optional call recording on your 2Line number with transcripts and AI summaries. Edit, trim, share and search your recordings.
Learn moreAI receptionist
An AI receptionist that answers your calls in your business name, takes details, books appointments and texts you a summary. From $19.99 a month.
Learn moreMissed call text back
Automatic missed-call text back so callers don't ring your competitor. Personalized texts, booking links and follow-ups from your 2Line number.
Learn moreAll features
Everything 2Line.AI does, grouped by answering, numbers, texting, and calls and voicemail.
See allQuestions about voicemail to text
Does voicemail to text cost extra?
Can Mia answer instead of voicemail?
Can I share a voicemail?
Can I record my own voicemail greeting?
Can I search my voicemails?
Do missed calls cost anything if nobody leaves a message?
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