Electrical calls answered while the power's off and your hands are busy.
2Line.AI gives electricians a second business number on the phone they already carry. Mia by 2Line.AI answers while you're working in a panel, asks what stopped working and whether anything smells hot or is sparking, books the routine jobs and hands safety calls straight to you.
“Thanks for calling Bright Line Electric, this is Mia. How can I help today?”
You're mid-panel with the power off, and the phone keeps ringing.
What Mia asks your callers
- What stopped working
- Any burning smell or sparks
- Home or business
- The job address
Burning smells, sparks or exposed wires come to you right away.
What a busy day looks like for an electrician
You're halfway through a panel swap in a 1970s house with the main breaker off. A homeowner calls because half her kitchen outlets died. Mia asks about burning smells, hears no, and books Friday at 8 AM. An hour later a restaurant owner calls about a breaker that's hot to the touch, and Mia passes that one straight to you. You finish the panel knowing nothing slipped through.
A made-up example. Names and places are fictional.
How Mia handles a call for electricians
An example of a call to a fictional business. Mia uses your greeting, your questions and your rules, and you can take the call any time with Hand to me.
After the call: the caller gets one “what happens next” text, and you get the slip above.
The calls electricians get, and what Mia does with each
Outlets or lights stopped working
Mia asks what stopped, whether a breaker tripped and if anything smells hot, then books a visit.
Burning smell, sparks or a hot panel
These are on your safety list, so the caller reaches you right away.
EV charger or new circuit
She asks where the charger will go and how far it is from the panel, then texts a quote from your price range.
Panel upgrade estimate
She notes the age of the home, the panel size if they know it, and asks for a photo by text.
Ceiling fan or light fixture install
She asks how many and whether there's wiring there already, then puts it on your schedule.
Generator or solar sales pitch
Vendor calls go to voicemail, and you read the transcript when you have a minute.
You choose when Mia answers: always, after hours, or only when you don’t pick up. Take any call yourself with Hand to me.
What to teach Mia as an electrician
Mia drafts this from your business name or website. Check each item, put in your own prices and rules, and change any of it later in the app.
Before your first call
- Residential, commercial or both
- Your service call fee and minimum charge
- Price ranges for common jobs, like a fan install or an EV charger circuit
- Safety words that make a call urgent: burning smell, sparks, exposed wires, a hot panel
- Your service area and how far you'll travel
- Jobs you don't take, so Mia can turn them down politely
What it costs
Say Mia answers 20 calls for you in a month, about 3 minutes each. That’s 3,060 credits. The cheapest way to cover it is one 4,000-credit pack ($59.99), on top of your plan. Your real calls will differ.
| Mia, 3 minutes | 48 × 3 = 144 credits |
|---|---|
| AI summary | 1 credit |
| “What happens next” text to the caller | 8 credits |
| Each call | 153 credits |
| 20 calls | 3,060 credits, about $59.99 in packs |
| If you answer yourself | 8 credits a minute, so a 3-minute call is 24 credits. Missed calls and ring time are free. |
Plans are $19.99 a month or $99.99 a year. Your plan’s 100 starter credits (once) cover about 2 minutes of Mia, or 12 minutes of calls you answer yourself. Credits don’t refill each month; you add a pack when you need one. See all rates.
Set up in 4 steps
- 1Pick your numberChoose from 4 local US numbers with area codes near you. It rings in the 2Line.AI app on the phone you already have.
- 2Start your plan$19.99 a month, or $99.99 a year with a 3-day free trial. Your plan starts with 100 credits, once.
- 3Teach Mia your tradeType your business name or website. Mia drafts your greeting, hours, services and prices for you to check. Tell her what counts as urgent, for example: burning smells, sparks or exposed wires come to you right away.
- 4Turn on notificationsSo you see each slip the moment a call ends, and urgent calls reach you. Then make a test call to hear Mia.
Phone and follow-up tips for electricians
- 1
Ask for a photo of the panel
A photo of the panel label shows you the brand and amperage before you quote an upgrade or a charger. Customers can text it to your 2Line number.
- 2
Record the long estimate calls
On a remodel call it's easy to miss a detail. Turn on call recording and you get the audio, a transcript and a summary; callers hear a short notice first.
- 3
Keep your urgent list short and clear
The best safety rules are a handful of plain words: burning smell, sparks, hot panel, exposed wires. Mia hands those calls to you and books the rest.
- 4
Show your license next to your number
Homeowners look for a license number on your truck, site and Google Business Profile. Keep it beside your 2Line number so every listing looks complete.
- 5
Chase the quotes nobody answered
When Mia texts a quote, a YES reply within 7 days marks it accepted. Look through the ones with no reply at the end of the week and give them a quick call.
What electricians use most
Appointment booking
Mia books appointments during the call, inside the business hours you set, and texts the caller a confirmation. Reminders go out before the visit, and customers reply C to confirm or R to reschedule.
Learn moreCall recorder
2Line.AI can record calls on your second number. Tap Record during a call and everyone on it hears “This call is now being recorded.” Each recording comes with a transcript and an AI summary, and you can trim, share or search it later. Nothing is recorded until you tap Record.
Learn moreBusiness texting
2Line.AI lets you text and send pictures from your business number, registered with US carriers for business messaging. Quick actions send quotes, On my way texts with your arrival time, reminders and review requests.
Learn moreRead next
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CompareQuestions
Can Mia give quotes?
What if the caller has a safety issue?
Will Mia give callers electrical advice?
Can I have a separate number for commercial work?
Does Mia ask for the job address?
How much does 2Line.AI cost for electricians?
Stop losing calls on the job.
Yearly comes with 3 days free. $19.99 a month or $99.99 a year.
Pick your number