Support · 2Line.AI

Support

Last updated: August 31, 2026
Public page: https://2line.ai/support

Email: info@2line.ai
We reply to every message. Typical response time is one business day.
2Line AI LLC — United States

How we can help

Getting started — setting up your second number and choosing your AI receptionist rules.
Calls and voicemail — missed-call handling, after-hours rules, and greetings.
Recordings, transcripts, and summaries — enabling or disabling recording, retention, and deletion requests.
Messaging — SMS delivery questions, opt-in and opt-out (reply STOP to opt out of program SMS, HELP for help). STOP does not end two-way texts on your 2Line number.
Billing and subscriptions — plan changes, receipts, refunds, and cancellation in the App Store.
Privacy and data requests — access, correction, and deletion of your personal information.
Account and security — sign-in issues, device changes, and suspected unauthorized access.

Frequently asked questions

How do I cancel? Manage your subscription in the App Store, or email info@2line.ai and we will help.

Where is my data processed? We and our providers (including Vercel, Telnyx, Apple, and our AI processors) may process Personal Information in the United States and in other countries where they operate. See the Privacy Policy: https://2line.ai/privacy

Do you record every call? No. Recording is off unless you turn it on, and applicable consent rules apply.

How do I request deletion? Email info@2line.ai from the address on your account.

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