Every handyman to-do list written down, even when you're on a ladder.
2Line.AI gives handymen a second business number on the phone they already carry, so the number on your truck isn't your personal cell. Mia by 2Line.AI answers while you're up a ladder, writes down the whole list of small jobs, asks for photos and the address, and books a visit inside your hours.
“Thanks for calling Fix-It Frank's, this is Mia. What can we help you with around the house?”
Every caller has a list of small jobs, and you can't write it down while you're on a ladder.
What Mia asks your callers
- The full list of jobs
- Whether they have the parts
- Photos by text
- The address
A door that won't lock or a leak under a sink comes to you.
What a busy day looks like for a handyman
You're on a ladder in Phoenix hanging a light fixture, both hands over your head. A retired homeowner calls with three jobs: a sticking door, a loose towel bar and a fan to hang. Mia writes down all three, asks whether the fan is already bought and books Wednesday at 2 PM. When the caller texts a fourth thing, a photo of a cracked tile, it lands in the same conversation, so you show up with the right tools for all of it.
A made-up example. Names and places are fictional.
How Mia handles a call for handymen
An example of a call to a fictional business. Mia uses your greeting, your questions and your rules, and you can take the call any time with Hand to me.
After the call: the caller gets one “what happens next” text, and you get the slip above.
The calls handymen get, and what Mia does with each
A list of small jobs
Mia keeps asking “anything else?” until the list is complete, then books a visit long enough for it.
TV mounting
She asks the TV size and wall type, and texts a quote from your price list.
A door that won't lock
A home that can't be secured is on your urgent list, so the caller reaches you.
Drywall patch or paint touch-up
She asks how big the damage is and asks for a photo, so you know if it's a one-trip job.
Furniture or playset assembly
She asks what it is and whether it's still in the box, then books a time.
Telemarketers
Sales calls go to voicemail, so your phone only rings for real work.
You choose when Mia answers: always, after hours, or only when you don’t pick up. Take any call yourself with Hand to me.
What to teach Mia as a handyman
Mia drafts this from your business name or website. Check each item, put in your own prices and rules, and change any of it later in the app.
Before your first call
- The jobs you take, and the ones you send to a licensed trade
- Your hourly rate or minimum visit charge
- Example prices for common small jobs
- Whether the customer buys the parts or you do
- How long a typical visit is, so you can set the appointment length
- The neighborhoods you'll drive to
What it costs
Say Mia answers 15 calls for you in a month, about 3 minutes each. That’s 2,295 credits. The cheapest way to cover it is three 150-credit packs ($4.99 each) and two 950-credit packs ($19.99 each), $54.95 in all, on top of your plan. Your real calls will differ.
| Mia, 3 minutes | 48 × 3 = 144 credits |
|---|---|
| AI summary | 1 credit |
| “What happens next” text to the caller | 8 credits |
| Each call | 153 credits |
| 15 calls | 2,295 credits, about $54.95 in packs |
| If you answer yourself | 8 credits a minute, so a 3-minute call is 24 credits. Missed calls and ring time are free. |
Plans are $19.99 a month or $99.99 a year. Your plan’s 100 starter credits (once) cover about 2 minutes of Mia, or 12 minutes of calls you answer yourself. Credits don’t refill each month; you add a pack when you need one. See all rates.
Set up in 4 steps
- 1Pick your numberChoose from 4 local US numbers with area codes near you. It rings in the 2Line.AI app on the phone you already have.
- 2Start your plan$19.99 a month, or $99.99 a year with a 3-day free trial. Your plan starts with 100 credits, once.
- 3Teach Mia your tradeType your business name or website. Mia drafts your greeting, hours, services and prices for you to check. Tell her what counts as urgent, for example: a door that won't lock or a leak under a sink comes to you.
- 4Turn on notificationsSo you see each slip the moment a call ends, and urgent calls reach you. Then make a test call to hear Mia.
Phone and follow-up tips for handymen
- 1
Get the whole list on the first call
Three small jobs at one address are worth more than three separate trips. A complete list on the slip lets you plan the visit and the materials.
- 2
Ask who's buying the parts
A visit stalls when the faucet is still at the store. Asking up front saves you a second trip.
- 3
Book long enough for the list
If your visits usually run two hours, change the appointment length in Bookings so Mia doesn't book the next one too close.
- 4
Keep flyers on the business number
Flyers and bulletin boards stay up for years. Use your 2Line number on them and set quiet hours so a stranger can't ring you at 10 PM.
- 5
Ask for a review before you pack up
Tap Job done while the customer is admiring the new fan. The review request arrives while they're still pleased.
What handymen use most
Appointment booking
Mia books appointments during the call, inside the business hours you set, and texts the caller a confirmation. Reminders go out before the visit, and customers reply C to confirm or R to reschedule.
Learn moreBusiness texting
2Line.AI lets you text and send pictures from your business number, registered with US carriers for business messaging. Quick actions send quotes, On my way texts with your arrival time, reminders and review requests.
Learn moreSecond phone number
2Line.AI gives you a second US phone number that rings in its own app on your iPhone or Android phone. You pick a local number in about a minute, call and text from it over Wi-Fi or mobile data, and Mia, an AI receptionist, answers the calls you miss.
Learn moreRead next
Meet Mia, the AI receptionist
What she does on a call, what she costs and how she learns your business.
Read moreHow Contractors Can Stop Losing Jobs to Missed Calls
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Read the guideAI Receptionist vs Answering Service: Which to Choose
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Read the guide2Line.AI vs Smith.ai
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Ruby vs 2Line.AI: compare live virtual receptionists billed by the minute with an AI receptionist and business number in one app.
CompareQuestions
Can I change how long a visit is?
Can I keep my personal number private?
Can Mia text a quote?
What if a caller asks for work I'm not licensed for?
Can customers text me photos of the job?
Will my booked visits show on my iPhone?
How much does 2Line.AI cost for handymen?
Stop losing calls on the job.
Yearly comes with 3 days free. $19.99 a month or $99.99 a year.
Pick your number