Book more house cleanings without putting down the vacuum.
2Line.AI gives house cleaners and small cleaning services a second business number on the phone they already carry. Mia by 2Line.AI answers while you're mid-clean, asks the size of the home, regular or deep clean, pets and the day, books the visit into your hours and sends the client a reminder text before it.
“Thanks for calling Sparkle House Cleaning, this is Mia. Would you like to book a cleaning?”
Booking requests come in while you're cleaning, and you can't stop to answer.
What Mia asks your callers
- Size of the home
- Regular or deep clean
- Pets in the home
- Preferred day
Same-day requests come to you so you can decide.
What a busy day looks like for a cleaner
You're three rooms into a move-out clean with the vacuum running. A new client calls wanting a deep clean before Saturday's guests. Mia asks about bedrooms, bathrooms and the cat, books Friday at 10 AM and texts a confirmation. Thursday evening the client gets a reminder and replies C, and you never had to stop scrubbing.
A made-up example. Names and places are fictional.
How Mia handles a call for house cleaners
An example of a call to a fictional business. Mia uses your greeting, your questions and your rules, and you can take the call any time with Hand to me.
After the call: the caller gets one “what happens next” text, and you get the slip above.
The calls house cleaners get, and what Mia does with each
First-time deep clean
Mia asks bedrooms, bathrooms, pets and the date, then books an open slot.
Move-in or move-out clean
She notes whether the home is empty, its size and the deadline, so you can price it.
Regular weekly or biweekly cleaning
She books the first visit and writes the schedule they want on the slip, so you can plan the rest with them.
How much do you charge?
If you taught her starting prices by home size, she shares them and can text a quote.
Same-day request
Same-day jobs come to you, so you decide whether you can fit it in.
Supply or franchise sales call
Pitches go to voicemail, so your phone only rings for clients.
You choose when Mia answers: always, after hours, or only when you don’t pick up. Take any call yourself with Hand to me.
What to teach Mia as a cleaner
Mia drafts this from your business name or website. Check each item, put in your own prices and rules, and change any of it later in the app.
Before your first call
- Regular, deep, move-in and move-out cleans, and what each includes
- Starting prices by home size, if you share them
- What you don't do, like outside windows or laundry
- How long a typical visit takes, so you can set the appointment length
- What you need to know before arriving: pets, supplies, how to get in
- The neighborhoods you cover
What it costs
Say Mia answers 15 calls for you in a month, about 3 minutes each. That’s 2,295 credits. The cheapest way to cover it is three 150-credit packs ($4.99 each) and two 950-credit packs ($19.99 each), $54.95 in all, on top of your plan. Your real calls will differ.
| Mia, 3 minutes | 48 × 3 = 144 credits |
|---|---|
| AI summary | 1 credit |
| “What happens next” text to the caller | 8 credits |
| Each call | 153 credits |
| 15 calls | 2,295 credits, about $54.95 in packs |
| If you answer yourself | 8 credits a minute, so a 3-minute call is 24 credits. Missed calls and ring time are free. |
Plans are $19.99 a month or $99.99 a year. Your plan’s 100 starter credits (once) cover about 2 minutes of Mia, or 12 minutes of calls you answer yourself. Credits don’t refill each month; you add a pack when you need one. See all rates.
Set up in 4 steps
- 1Pick your numberChoose from 4 local US numbers with area codes near you. It rings in the 2Line.AI app on the phone you already have.
- 2Start your plan$19.99 a month, or $99.99 a year with a 3-day free trial. Your plan starts with 100 credits, once.
- 3Teach Mia your tradeType your business name or website. Mia drafts your greeting, hours, services and prices for you to check. Tell her what counts as urgent, for example: same-day requests come to you so you can decide.
- 4Turn on notificationsSo you see each slip the moment a call ends, and urgent calls reach you. Then make a test call to hear Mia.
Phone and follow-up tips for house cleaners
- 1
Confirm every visit the day before
A locked door or a forgotten appointment costs you a morning. Reminder texts let clients reply C to confirm or R to reschedule, so you know before you load the car.
- 2
Get entry details in writing
Have Mia ask how you'll get in: lockbox, garage code or someone home. Then it's on the slip, not in your memory.
- 3
Price by rooms, not by guess
Asking bedrooms and bathrooms on every call lets you quote the same way every time. Teach Mia the questions once and every slip has the same details.
- 4
Ask for a review after the first clean
The first visit is when the difference is most obvious. Tap Job done and a review request text goes out while the house still looks its best.
- 5
Keep evenings for your family
Clients text about keys, pets and schedule changes at all hours. Give them your 2Line number and set quiet hours so your evenings stay yours.
What house cleaners use most
Appointment booking
Mia books appointments during the call, inside the business hours you set, and texts the caller a confirmation. Reminders go out before the visit, and customers reply C to confirm or R to reschedule.
Learn moreMissed call text back
When you miss a call on your 2Line number, the caller gets a text from your business within moments, so they wait for you instead of calling the next company. You write the message once, and it can include your booking link.
Learn moreBusiness texting
2Line.AI lets you text and send pictures from your business number, registered with US carriers for business messaging. Quick actions send quotes, On my way texts with your arrival time, reminders and review requests.
Learn moreRead next
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CompareQuestions
Can Mia book recurring cleanings?
Will clients get reminders?
Can Mia ask about pets and allergies?
Can clients text me their door code?
Can I set a three-hour visit?
How much does 2Line.AI cost for house cleaners?
Stop losing calls on the job.
Yearly comes with 3 days free. $19.99 a month or $99.99 a year.
Pick your number